Effective Date: July 14, 2025

Thank you for shopping with setnprint.com. We want you to be completely happy with your purchase. If for any reason you’re not satisfied, we’re here to make returns and refunds straightforward.

Returns

You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.
  • A receipt or proof of purchase from setnprint.com is required.

Certain types of goods are not eligible for return, such as:

  • Perishable goods (like food or flowers)
  • Personal care items (such as skincare or undergarments)
  • Gift cards and downloadable products

Refunds

Once your return is received and inspected, we’ll notify you by email. If your return is approved, we’ll process your refund to your original payment method within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

  • First check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund appears.

If you’ve done all of this and still haven’t received your refund, please email us at [your contact email].

Exchanges

We only replace items if they arrive defective or damaged. If you need to exchange for the same item, please contact us at [your contact email] and we’ll be glad to help.

Shipping Returns

To return your product, please mail it to:

setnprint.com
https://setnprint.com/contact-us/

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you’re returning more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need Help?

If you have any questions about refunds or returns, please contact us at https://setnprint.com/contact-us/ The setnprint.com team is always happy to assist you.